FAQ

Applications involving alteration or cancellation of your booking must be sent by email (reserva@estaleiroguesthose.com.br) or by phone (47) 3264.5717 (business hours).


• Up to 30 days of arrival: 5% penalty of the amount deposited.


• Up to 15 days of arrival: penalty of 50% of the amount deposited.


• Up to 14 days of arrival: penalty of 100% of the amount deposited.



For early leaving or late arrivals will be charged 50% of each day not used.



When there is balance (refound) will be made available as credit for use in the future, according to the availability at the

Estaleiro 

Guest House. These credits are valid for six (6) months.



They are very welcome, but must be notified when booking. It is the owner's responsibility to higienie and care of the animals during their stay at the Estaleiro Guest House.

Yes, the tax on services of any nature is charged.

The reservation must be done at least 24 hours in advance. Check-in time is from 15h to 18h and check out is until noon, after it is charged Late Check-Out.

The Bistro is open from Tuesday to Sunday from 12pm to 11pm.

According to Law 13.541 smoking inside the rooms and common areas is prohibited, we reserve the right to fine without notice if the law is disrespected.

Accommodate 2 people and is charged extra for additional person. In the case of food and drinks brought please check the value charged.

If you have any doubts, click here and send your question
(47) 3264-5717
(47) 3363-5071